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Bogue

After a ArcGIS Data Store crash, a "RecoveryFailure" status for the ArcGIS Data Store prevents users from restoring their ArcGIS Data Store.

Dernière publication: April 13, 2018 ArcGIS for Server
Numéro d’ID de bogue BUG-000095417
EnvoiMarch 31, 2016
Dernière modificationJune 5, 2023
S’applique àArcGIS for Server
Version trouvée10.3.1
Plateforme serveurWindows OS
Plateforme client2012 R2
Version Fixed10.5.1
StatutFixed

Solution de contournement

1. User edited the file "<a href="file:C:/arcgisdatastore/etc/arcgis-data-store-config.json" target="_blank">C:\arcgisdatastore\etc\arcgis-data-store-config.json</a>" and changed "datastore.lastknownstatus" from "RecoveryFailed" to "Stopped".2. Then from the AGS admin page, the user started the ArcGIS Data Store <a href="https://supt000901.esri.com/server/admin/data/items/enterpriseDatabases/AGSDataStore_ds_fisegbw6/machines/SUPT000901.ESRI.COM" target="_blank">https://supt000901.esri.com/server/admin/data/items/enterpriseDatabases/AGSDataStore_ds_fisegbw6/machines/SUPT000901.ESRI.COM</a>3. When the ArcGIS Data Store runs into a catastrophic crash due to disk space failure, the file "<a href="file:C:/arcgisdatastore/etc/arcgis-data-store-config.json" target="_blank">C:\arcgisdatastore\etc\arcgis-data-store-config.json</a>" stores an information of the last status of the ArcGIS Data Store, and that any new attempt to start cannot recover it.

Étapes pour reproduire

ID de bogue: BUG-000095417

Logiciel:

  • ArcGIS for Server

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