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Bogue

A file-based tile cache data store backup fails to restore after being upgraded to ArcGIS Enterprise 11.2.

Portal for ArcGIS
Numéro d’ID de bogue BUG-000162528
EnvoiOctober 31, 2023
Dernière modificationJune 5, 2024
S’applique àPortal for ArcGIS
Version trouvée11.1
Système d’exploitationWindows Server
Version du système d’exploitation2022
Version de correction11.3
StatutFixed

Solution de contournement

The following changes should be performed on all ArcGIS Data Store machines with the tile cache data store configured:

  1. Modify the 'tilecache_backup_type' property in '<arcgisdatastore>/etc/datastore.properties' to 'REPLICATION_BACKUP'.
  2. Restart the ArcGIS Data Store service.

Once the changes are complete for the machines on the site, perform the following steps:

  1. Take a new backup from the primary deployment.
  2. Restore to the secondary deployment.
  3. Verify that scene layers are accessible on the secondary deployment.

 

Refer to the following related Esri Community thread for additional information: https://community.esri.com/t5/high-availability-and-disaster-recovery-questions/arcgis-enterprise-11-1-restoring-tile-cache-breaks/m-p/1343798/highlight/true#M633

Étapes pour reproduire

ID de bogue: BUG-000162528

Logiciel:

  • Portal for ArcGIS

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