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Bug

Enabling synchronized pop-ups in the Compare configurable web app causes unexpected behavior.

Last Published: March 16, 2020 ArcGIS Online
Bug ID Number BUG-000129334
SubmittedMarch 12, 2020
Last ModifiedMarch 5, 2021
Applies toArcGIS Online
Version found7.4
Operating SystemWindows
Operating System Version10
Version Fixed9.1
StatusFixed

Workaround

Option 1:

  • For layers in which the pop-ups are to show, keep those as feature layers.
  • For layers in which the pop-ups are not to show, publish those as tiles (tiles do not have popups).

 

Option 2:

 

Part A.

  • However, user has used an Arcade expression in the web map in which the pop-up for a layer has been configured to show attributes from layers where the pop-ups have been disabled. In this case, the user needs the layers where pop-ups have been disabled to remain as feature layers.

 

Part B.

  • In this case, the user adds the attributes that the user likes to show in a pop-up all to one feature layer and enable pop-ups for that layer. For the other layers are to be published as tiles instead where pop-ups cannot be configured.

 

Option 3:

  • Uncheck the synchronize pop-ups option if there are any layer(s) in the two maps where pop-ups have been disabled. Does not able to synchronize the popups, but able to compare the maps.

Steps to Reproduce

Bug ID: BUG-000129334

Software:

  • ArcGIS Online

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