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Bug

Unable to take ArcGIS Pro licenses offline when the license expiration date is not synced with the Organization expiration date.

Last Published: December 5, 2018 ArcGIS Online
Bug ID Number BUG-000117425
SubmittedOctober 12, 2018
Last ModifiedApril 16, 2021
Applies toArcGIS Online
Version found6.3
Version Fixed6.4
StatusFixed

Workaround

Users facing this issue must log a case with Technical Support. The workaround requires a back-end modification to the account. 

Steps to Reproduce

Bug ID: BUG-000117425

Software:

  • ArcGIS Online

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