PROBLEMA

Las ventanas emergentes de un mapa web de ArcGIS Online muestran vistas en miniatura de imágenes dañadas

Last Published: July 21, 2023

Descripción

When adding an image from a cloud service provider, such as Google Photos, Dropbox, or Microsoft OneDrive to a pop-up in an ArcGIS Online web map, the image thumbnail is broken, and does not display correctly.

Image of the image thumbnail displays as broken

Causa

The URL copied from the cloud service provider links to the preview page of the image file instead of the image itself. This prevents ArcGIS Online from downloading and displaying the image in the pop-up.

Solución o solución alternativa

To resolve the issue, copy the URL of the image directly. In the example below, the URL is obtained from an image stored in Google Photos.

 

  1. Log in to Google Photos. Click Main menu > Photos.
Image of Google Photos main menu
  1. Navigate to and click the image to view it.
  2. Right-click the image, and select Copy image address.
Image of context menu when right-click the image
  1. Log in to ArcGIS Online. Click Content > My Content.
  2. Navigate to the web map, click More OptionsImage of the More Options button, and click Open in Map Viewer.
  3. Configure the pop-ups in the web map to add the image. Refer to ArcGIS Online: Show images for steps to do this.

The sample output below shows the image is displaying in the pop-up in an ArcGIS Online web map.

Image of the sample output where the image displays in the pop-up

Id. de artículo: 000014202

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