PROBLEMA
ArcGIS Pro does not currently support the use of cloud storage services, such as OneDrive and Google Drive, unless otherwise stated in the ArcGIS Pro user interface or documentation about specific tools and functionality.
The ArcGIS Pro Software Development team is working toward providing more support for cloud storage in future releases. This article will be updated to reflect the latest support status.
Two other objectives of this article are to describe common problems encountered when working with ArcGIS Pro and cloud storage services and to give guidance, where possible, to avoid problems for those who cannot avoid using cloud storage.
Although there are many different cloud storage services available, this article is focused on OneDrive because it is the service most commonly used by ArcGIS Pro users. If you use another service, you may experience the same problems and take similar actions to avoid them. Note that files stored on SharePoint exhibit many of the same characteristics and behaviors as those stored on OneDrive.
Most problems surrounding cloud storage happen because of the following:
Although not complete solutions, many problems can be avoided by taking these measures:
The subsequent sections describe some specific problems that have been identified.
Automatic synchronization of the Documents folder
Some organizations—larger ones in particular—configure all their members’ Documents folders to be synchronized with OneDrive to benefit from backup and other OneDrive features. ArcGIS Pro stores files, such as project files and their default geodatabases and toolboxes, in the user’s Documents folder by default, for example: C:\Users\<username>\Documents. In these environments, you may experience problems. The cause may be difficult to detect because the OneDrive synchronization may be so seamless that it goes unnoticed by many members of the organization. Check with your IT department if you are not sure whether your Documents folder is automatically synchronized with OneDrive.
Suggestion: Configure ArcGIS Pro to create projects, geodatabases, and toolboxes in another folder that is not synchronized with OneDrive.
Data from path using SharePoint or OneDrive URLs
Files and folders stored in OneDrive are assigned URLs that can be shared and used by others to access the data through HTTP. ArcGIS Pro has an option to Add data from a path, which is used to add data from local paths or URLs. However, attempting to add a URL from OneDrive or SharePoint causes errors.
Suggestion: Copy the data to a folder outside of SharePoint or OneDrive and connect to it from there. For instance, copy it to a network drive that is not synchronized with OneDrive and use the folder path to connect with ArcGIS Pro.
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