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Error

Workflow Manager does not prevent administrators from 'soft-locking' themselves or other administrators out of Workflow Manager items.

ArcGIS GIS Server
Número de ID del error BUG-000175082
EnviadoMarch 14, 2025
Última modificaciónJuly 23, 2025
Relacionado conArcGIS GIS Server
Versión encontrada11.4
Sistema operativoWindows Server
Versión de sistema operativo2022
EstadoIn Review

Solución alternativa

  • The roleGroups table within the main HFL of the workflow item (workflow_xxxxxxxx) was found to be completely empty after an admin removed themselves from the permission pool.

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  • (Example of a working table).
  • After investigating the issue, @Sharon Ndayambaje​ and the TL were unable to find a way to add a new record to the table.
  • Travis confirmed that no method exists to add a user to the table once the table is empty within the map viewer, map viewer classic, or through the table view in the item details page.
  • Travis suggested making the edit at REST through the following method:

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  • [{"attributes":{"role_name":"Workflow Administrator","group_id":"30ba98da57a641e28fcc61102cc25841"}}].
  • The group_id must be replaced to match the current group that requiring permission.

Pasos para reproducir

ID del error: BUG-000175082

Software:

  • ArcGIS GIS Server

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