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Error

Widgets fail and referenced data made in ArcGIS Dashboards Classic fails to load in the new ArcGIS Dashboards after upgrading ArcGIS Enterprise 10.8.1 to 10.9.1.

Última publicación: October 1, 2022 ArcGIS Dashboards
Número de ID del error BUG-000149965
EnviadoJune 13, 2022
Última modificaciónFebruary 14, 2025
Relacionado conArcGIS Dashboards
Versión encontrada10.9.1
Sistema operativoWindows Server
Versión de sistema operativo2019 64 Bit
EstadoNon-Reproducible

Información adicional

This issue is not reproducible. If experiencing this behavior, please reach out to Esri Support Services as a new reproduction case is needed to continue investigation.

Solución alternativa

Discovered that the new ArcGIS Dashboards can be traced back to an issue with the “datasets” section in the JavaScript object notation (JSON). The type is incorrect, the layer ID appears to be pointed at the item ID, and instead of the item ID, it has the owner ID. The JSON is edited to display the following and reloaded the broken dashboards and they worked.

 Here is an example JSON of the correct format:

 "datasets": [

                  

                       "type": "serviceDataset",

                       "name": "main",

                       "dataSource":

                           "type": "itemDataSource",

                           "itemId": "ae9e442a640242c68a71e49cd68fa68e",

                           "layerId": 6

Pasos para reproducir

ID del error: BUG-000149965

Software:

  • ArcGIS Dashboards

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