Error
When using Map Viewer with HTTP/2 enabled on Internet Information Services (IIS) in a Chrome or Edge browser, a burst of concurrent requests, such as rapid panning and zooming of the map, can cause features to disappear and return the "ERR_CONNECTION_RESET" error message in the developer tools’ console tab.
| Número de ID del error | BUG-000168562 |
|---|---|
| Enviado | June 24, 2024 |
| Última modificación | December 31, 2025 |
| Relacionado con | Portal for ArcGIS |
| Versión encontrada | 11.4 |
| Sistema operativo | Windows Server |
| Versión de sistema operativo | 2022 |
| Versión corregida | 11.5 |
| Estado | Fixed |
Información adicional
This issue is addressed in ArcGIS Enterprise 11.3 with the Portal for ArcGIS 11.3 Map Viewer HTTP/2 Patch. Please refer to https://support.esri.com/en-us/patches-updates/2025/portal-for-arcgis-11-3-map-viewer-http-2-patch for more information. A related defect, BUG-000177402, is resolved with the ArcGIS Web Adaptor (IIS) Stability Patch. Please refer to https://support.esri.com/en-us/patches-updates/2025/arcgis-web-adaptor-iis-stability-patch for more information.Solución alternativa
- Use a feature service URL referencing the port 6443 instead of the web adaptor.
- Disable HTTP/2 on the Internet Information Services (IIS) website hosting the ArcGIS GIS Server web adaptor.
- Use Firefox as the browser, or disable HTTP/2 on Chrome or Edge, but this requires everyone in the organization to be using the same browser or settings.
Pasos para reproducir
ID del error: BUG-000168562
Software:
- Portal for ArcGIS
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