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Error

When using ArcGIS Experience Builder within ArcGIS Enterprise, the ArcGIS Online templates do not load.

Última publicación: July 8, 2022 Portal for ArcGIS
Número de ID del error BUG-000146851
EnviadoFebruary 14, 2022
Última modificaciónAugust 5, 2025
Relacionado conPortal for ArcGIS
Versión encontrada10.8.1
Sistema operativoWindows OS
Versión de sistema operativoN/A
Versión corregida11.1
EstadoFixed

Información adicional

Some ArcGIS Online templates are built with the latest version of ArcGIS Experience Builder. The templates are in a newer version than the templates available in ArcGIS Enterprise, hence unable to be opened in ArcGIS Enterprise.

Solución alternativa

Some ArcGIS Online templates are unusable in ArcGIS Enterprise. Use existing applications to create custom templates and use the newly created templates to build new applications.

  1. Use existing application to create custom templates and use the created templates to build new application.
  2.  The broken application is found in the following Portal for ArcGIS installation folder location: '\arcgisportal\content\items\${appId}\resources\config'.
  3. Open the file in a text editor, search for the "exbVersion" parameter, and change it to the compatible ArcGIS Experience Builder version, for example, "1.5.0" for Portal for ArcGIS version 10.9.1.
  4. Refresh the application. Once the existing apps work, users can create templates using existing applications and use the custom templates instead of ArcGIS Online templates.

Pasos para reproducir

ID del error: BUG-000146851

Software:

  • Portal for ArcGIS

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