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Error

When the user signs in with a domain with an accent using Portal for ArcGIS 11.x with automatic registration of organization accounts enabled, it creates an account substituting the accented character with an underscore.

Portal for ArcGIS
Número de ID del error BUG-000171430
EnviadoOctober 11, 2024
Última modificaciónDecember 22, 2024
Relacionado conPortal for ArcGIS
Versión encontrada11.1
Sistema operativoWindows Server
Versión de sistema operativo2022
EstadoAs Designed

Información adicional

In this configuration, the external identity store manages and maps two different username representations to a single identity. However, since ArcGIS Enterprise delegates user management to the external identity store, it does not have knowledge of this user mapping and cannot account for it.

Solución alternativa

  1. Enable Integrated Windows Authentication on the Web Adaptor with the WINDOWS option for the user store configuration.
  2. Use the LDAP option for the user store configuration while specifying a userSearchAttribute that does not contain special characters. Refer to this documentation https://enterprise.arcgis.com/en/portal/latest/administer/windows/use-your-portal-with-ldap-and-portal-tier-authentication.htm\ for more information.

Pasos para reproducir

ID del error: BUG-000171430

Software:

  • Portal for ArcGIS

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