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Error

When modifying the pop-up fields in the new Map Viewer of a pre-existing web map, the saved modification does not persist when viewing the pop-up in an ArcGIS Web AppBuilder application.

Portal for ArcGIS
Número de ID del error BUG-000177531
EnviadoJune 30, 2025
Última modificaciónJuly 3, 2025
Relacionado conPortal for ArcGIS
Versión encontrada10.9.1
Sistema operativoN/A
Versión de sistema operativoN/A
EstadoWill Not Be Addressed

Información adicional

Changes made to the pop-up in the 4x JS-SDK applications, like Map Viewer, will write out the pop-up information to the pop-up elements. The old 3x JS-SDK applications, like ArcGIS Web AppBuilder, do not read the pop-up elements. If continuing to use ArcGIS Web AppBuilder, pop-ups should be configured in Map Viewer Classic.

Solución alternativa

Pop-ups must be configured in the web map used by ArcGIS Web AppBuilder using Map Viewer Classic. If the web map is edited via ArcGIS Web AppBuilder configuration, the graphical user interface (GUI) does not raise an error, unlike Map Viewer Classic, and upon saving, the group layer items are removed. The workaround for layer grouping in the ArcGIS Web AppBuilder Layer List widget is referenced in How To: Display Group Layers in ArcGIS Web AppBuilder.

Pasos para reproducir

ID del error: BUG-000177531

Software:

  • Portal for ArcGIS

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