laptop and a wrench

Error

When creating a mobile map package (.mmpk) with imagery in ArcGIS Pro, the map's coordinate system must be set to Web Mercator, or the imagery does not draw in ArcGIS Field Maps.

ArcGIS Field Maps
Número de ID del error BUG-000161566
EnviadoSeptember 20, 2023
Última modificaciónSeptember 26, 2025
Relacionado conArcGIS Field Maps
Versión encontrada23.2.3
Sistema operativoApple iOS
Versión de sistema operativo16.x
EstadoWill Not Be Addressed

Información adicional

A workaround for this issue is to set all imagery to Web Mercator to ensure all raster images will load in the mobile map packages in the ArcGIS Field Maps mobile app. In addition, it seems to only be a problem for the TIF and JP2 rasters. Users can work around it by converting to JPG, PNG, or IMG raster. This allows them to use their coordinate system of choice.

Solución alternativa

  • The map in ArcGIS Pro must be set to Web Mercator to ensure all raster images are loaded in the mobile map packages in the ArcGIS Field Maps mobile app.
  • Convert to the JPG, PNG, or IMG raster. This allows them to use their coordinate system of choice.

Pasos para reproducir

ID del error: BUG-000161566

Software:

  • ArcGIS Field Maps

Recibir notificaciones cuando cambie el estado de un error

Descargar la aplicación de soporte de Esri

Descubrir más sobre este tema

Obtener ayuda de expertos en ArcGIS

Contactar con el soporte técnico

Descargar la aplicación de soporte de Esri

Ir a opciones de descarga