Error
When creating a distributed collaboration between two ArcGIS Enterprise portals where the host is internally available and the guest is externally available, both manual and scheduled syncs fail with an error message return, "Error: Cannot execute collaboration workspace sync: could not reach participant portal id <>. Failed to initialize client connection to <>."
| Número de ID del error | BUG-000151424 |
|---|---|
| Enviado | August 9, 2022 |
| Última modificación | June 5, 2024 |
| Relacionado con | Portal for ArcGIS |
| Versión encontrada | 10.8.1 |
| Sistema operativo | Windows Server |
| Versión de sistema operativo | 2016 64 Bit |
| Estado | Known Limit |
Información adicional
The guest organization must outbound network access to the host organization.Solución alternativa
The current workaround is to have the externally available ArcGIS Enterprise portal act as the host and have the internally available ArcGIS Enterprise portal act as the guest in the distributed collaboration. If 'Send and Receive Content' is enabled, both Portal for ArcGIS sites is able to send and receive information from one another.
Pasos para reproducir
ID del error: BUG-000151424
Software:
- Portal for ArcGIS
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