Error
When attempting to log in with ArcGIS Enterprise, ArcGIS Field Maps returns the following error message, "The server may not be responding or we encountered an unexpected error".
| Número de ID del error | BUG-000138345 |
|---|---|
| Enviado | March 22, 2021 |
| Última modificación | September 26, 2025 |
| Relacionado con | ArcGIS Field Maps |
| Versión encontrada | 20.2.0 |
| Sistema operativo | Android |
| Versión de sistema operativo | 11.x |
| Estado | Will Not Be Addressed |
Información adicional
The general behavior described in this bug will not be addressed. There are many circumstances where the following error message, "The server may not be responding or we encountered an unexpected error" is expected to happen. For example, not being connected to the correct network or general Enterprise configuration issues, etc. All are treated as independent issues that require separate diagnosis into each Enterprise environment to accurately determine the issue.Pasos para reproducir
ID del error: BUG-000138345
Software:
- ArcGIS Field Maps
Recibir notificaciones cuando cambie el estado de un error
Descubrir más sobre este tema
Buscar información relacionada
Encontrar formación relacionada con este tema
Explorar ideas y aportar opiniones
Obtener ayuda de expertos en ArcGIS
Descargar la aplicación de soporte de Esri