laptop and a wrench

Error

When attempting to download a web map containing a feature class created from ArcGIS Survey123, Collector Classic for ArcGIS returns the following error, "The map 'SyncEnabledTest' failed to download with the message: Unable to create replica. Please check your parameters. Exporting data for layer 0 failed."

Última publicación: November 12, 2021 Collector Classic for ArcGIS (iOS)
Número de ID del error BUG-000109271
EnviadoNovember 2, 2017
Última modificaciónAugust 18, 2025
Relacionado conCollector Classic for ArcGIS (iOS)
Versión encontrada17.0.3
Sistema operativoN/A
Versión de sistema operativoN/A
EstadoWill Not Be Addressed

Información adicional

Collector Classic for ArcGIS (Android, iOS) has been retired and is no longer being updated. Esri recommends the ArcGIS Field Maps app as an alternative to Collector Classic as it combines the functionality of Classic Collector, Explorer, and Tracker. Note this issue does not apply to ArcGIS Collector.

Solución alternativa

Generate a survey from an existing feature service:

  1. Create a feature layer in ArcGIS Online or Portal for ArcGIS.
  2. In ArcGIS Survey123 Connect, select New Survey, log in to an ArcGIS organization, and select the Feature Services category.
  3. Browse to and select the desired feature service, and click Create Survey. For more information, click here to refer to the documentation.
  4. Navigate to Collector Classic for ArcGIS and it is now able to download the web map.

Pasos para reproducir

ID del error: BUG-000109271

Software:

  • Collector Classic for ArcGIS (iOS)

Recibir notificaciones cuando cambie el estado de un error

Descargar la aplicación de soporte de Esri

Descubrir más sobre este tema

Obtener ayuda de expertos en ArcGIS

Contactar con el soporte técnico

Descargar la aplicación de soporte de Esri

Ir a opciones de descarga