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Error

When ArcGIS Experience Builder contains a web scene with multiple feature layers and a 3D layer, the app reloads on iOS version 17.x.

ArcGIS Online
Número de ID del error BUG-000169506
EnviadoJuly 29, 2024
Última modificaciónSeptember 19, 2025
Relacionado conArcGIS Online
Versión encontradaJune 2024
Sistema operativoApple iOS
Versión de sistema operativo17.x
EstadoKnown Limit

Información adicional

It is a JavaScript API limitation. It can only use the 2G memory of the iPhone. If the data is very large, it exceeds the memory and causes the app to reload.

Solución alternativa

  • Limit the scale range of the large point layers to zoom in.
  • Bin the points in hexbins to view data at small scales.
  • Filter features by the type to display only the major type at a small scale and create another feature layer to display all features at a large scale.
  • Publish a tile layer from a feature layer from the layer item page. This layer is also used to display data at a small scale as it also supports pop-ups.
  • Refer to the documentation for more information: https://pro.arcgis.com/en/pro-app/latest/help/mapping/map-authoring/author-a-multiscaled-map.htm.

Pasos para reproducir

ID del error: BUG-000169506

Software:

  • ArcGIS Online

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