Error
When adding web maps and layers to a project in ArcGIS Business Analyst, users are prompted for portal credentials if any of the web maps includes a non-public server service without stored credentials.
| Número de ID del error | BUG-000178328 |
|---|---|
| Enviado | July 30, 2025 |
| Última modificación | December 4, 2025 |
| Relacionado con | ArcGIS Business Analyst Web App |
| Versión encontrada | June 2025 |
| Sistema operativo | Windows OS |
| Versión de sistema operativo | 11.0 64 bit |
| Estado | As Designed |
Información adicional
Thank you for reaching out to the team with this question. The prompt to sign in to access and load the secured service within the map is expected in this case. This behavior is handled the same way as in other ArcGIS Online applications. Please enter the required credentials to load the web map into the Business Analyst Web App.Solución alternativa
Currently, canceling the pop-up returns the "The items you are trying to add can't be accessed." warning message, but users are still able to access Living Atlas data and other web maps. This can be confusing for users who do not realize the reason they are being prompted for their portal credentials and lead them to believe they can no longer access data like they could before.
Pasos para reproducir
ID del error: BUG-000178328
Software:
- ArcGIS Business Analyst Web App
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