laptop and a wrench

Error

When a Domain Name System (DNS) public URL is set up for ArcGIS Enterprise, a pop-up window with the following message is returned when opening ArcGIS Experience Builder: "This service is hosted on an ArcGIS Enterprise that the Experience Builder is not registered with. Please provide Client ID to register first. Provide the Client ID for Experience Builder registered in the ArcGIS Enterprise you specify above."

Portal for ArcGIS
Número de ID del error BUG-000174996
EnviadoMarch 13, 2025
Última modificaciónAugust 20, 2025
Relacionado conPortal for ArcGIS
Versión encontrada11.4
Sistema operativoWindows Server
Versión de sistema operativoN/A
EstadoAs Designed

Información adicional

This behavior is as designed. Log any suggestions for improvements on the ArcGIS Ideas site.

Solución alternativa

  1. Configure the web adaptor URLs (portal and server) and configure the federation URLs (service and administrator) as desired. When accessed with this name, the Client ID window is not prompted.
  2. Ignore and close the window. Click 'Ok' when prompted to sign in to access the web map and the ArcGIS Experience Builder application without issues.

Pasos para reproducir

ID del error: BUG-000174996

Software:

  • Portal for ArcGIS

Recibir notificaciones cuando cambie el estado de un error

Descargar la aplicación de soporte de Esri

Descubrir más sobre este tema

Obtener ayuda de expertos en ArcGIS

Contactar con el soporte técnico

Descargar la aplicación de soporte de Esri

Ir a opciones de descarga