laptop and a wrench

Error

Unable to view the configuration screen when using any non-default basemap while creating an Esri Story Map Shortlist app.

Última publicación: November 19, 2018 ArcGIS Online
Número de ID del error BUG-000117978
EnviadoNovember 6, 2018
Última modificaciónJune 5, 2024
Relacionado conArcGIS Online
Versión encontrada6.3
Sistema operativoN/A
Versión de sistema operativoN/A
EstadoWill Not Be Addressed

Información adicional

Esri focuses its development efforts on the current generation of the ArcGIS StoryMaps products and has previously announced that the classic storytelling templates, which are currently in extended support, will be moved to mature support in October 2023. As a result of this direction, the development team no longer considers enhancements to the classic templates and only considers critical-priority bug fixes. This issue is either an enhancement or a bug that is not classified as critical, so the development team does not plan to address it in the classic Esri Story Maps templates. ArcGIS StoryMaps is developed with modern technology and design patterns and the benefit of years of feedback received from the storytelling community about Esri’s classic storytelling templates. Although some issues and enhancements are never implemented in the classic templates, many of these are incorporated into ArcGIS StoryMaps or are being considered for future updates to ArcGIS StoryMaps. For more information on the classic Esri Story Maps template transition plan, refer to the ArcGIS Blog: https://www.esri.com/arcgis-blog/?s=#&tag=classic-esri-story-maps-transition.

Solución alternativa

Option 1:

  1. Create an Esri Story Map Shortlist app using a default basemap.
  2. Configure the story and click Save.
  3. On the web app that the story refers to, add a layer as a basemap from the ArcGIS Living Atlas and save as a web map.
  4. Refresh the story to view the non-default basemap.

Option 2:

  1. Add the desired basemap as a layer.
  2. Increase the transparency of the default basemap to 100%.
  3. Create the Esri Story Map app.

Pasos para reproducir

ID del error: BUG-000117978

Software:

  • ArcGIS Online

Recibir notificaciones cuando cambie el estado de un error

Descargar la aplicación de soporte de Esri

Descubrir más sobre este tema

Obtener ayuda de expertos en ArcGIS

Contactar con el soporte técnico

Descargar la aplicación de soporte de Esri

Ir a opciones de descarga