laptop and a wrench

Error

Unable to select certain areas of Image Collection layers in ArcGIS Online Map Viewer.

ArcGIS Online
Número de ID del error BUG-000161100
EnviadoAugust 31, 2023
Última modificaciónNovember 6, 2024
Relacionado conArcGIS Online
Versión encontradaJune 2023
Sistema operativoWindows OS
Versión de sistema operativo10.0 64 Bit
EstadoAs Designed

Información adicional

From analyzing the behavior of the UKTIFF layer provided, the behavior is As Designed. In the Map Viewer pop-ups, there is an option to 'Ignore NoData areas' and to 'Display top most image only'. By default these toggles are turned on. When the area near Grapeland Heights park is clicked, the top most layer returns NoData from the service and since the option to ignore NoData values is toggled there is no pop-up . If any of these options are disabled, the behavior changes and the pop-up is visible in these areas as well.

Solución alternativa

Instead of selecting Image Collection, select Multiple Imagery Layers. This creates separate imagery layers for each image, and these separate layers do not reproduce the issue.

Pasos para reproducir

ID del error: BUG-000161100

Software:

  • ArcGIS Online

Recibir notificaciones cuando cambie el estado de un error

Descargar la aplicación de soporte de Esri

Descubrir más sobre este tema

Obtener ayuda de expertos en ArcGIS

Contactar con el soporte técnico

Descargar la aplicación de soporte de Esri

Ir a opciones de descarga