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Error

'Unable to run java.exe’ error received during portal upgrade due to presence of an extension-less file called ‘program’ in the portal install directory which causes the portal homepage to be inaccessible after the upgrade.

Última publicación: March 9, 2018 Portal for ArcGIS
Número de ID del error BUG-000111763
EnviadoFebruary 18, 2018
Última modificaciónJune 5, 2024
Relacionado conPortal for ArcGIS
Versión encontrada10.5.1
Sistema operativoWindows OS
Versión de sistema operativo2012 R2
EstadoKnown Limit

Información adicional

Microsoft does not recommend having an extension-less file named "Program" in the root of the drive (For example: C:\Program) as this can cause issues with many applications. Upon starting the operating system, if it detects a file or folder in the root of the drive named C:\Program it usually displays the following message: "File Name Warning There is a file of folder on your computer called "C:\Program" which could cause certain applications to not function correctly. Renaming it to "c:\Program1" would solve this problem. Would you like to rename it now?"

Solución alternativa

Rename the <a href="file:C:/Program" target="_blank">C:\Program</a> file to <a href="file:C:/Program1" target="_blank">C:\Program1</a>

Pasos para reproducir

ID del error: BUG-000111763

Software:

  • Portal for ArcGIS

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