Error
Unable to print a layout from ArcGIS Pro to the RICOH MP C5504 printer.
| Número de ID del error | BUG-000179775 |
|---|---|
| Enviado | September 30, 2025 |
| Última modificación | November 13, 2025 |
| Relacionado con | ArcGIS Pro |
| Versión encontrada | 3.5.3 |
| Sistema operativo | Windows OS |
| Versión de sistema operativo | 10.0 64 Bit |
| Estado | Will Not Be Addressed |
Información adicional
Unexpected results when printing are the result of the driver's inability to properly convert ArcGIS Pro's print metafile. In this case, the PostScript driver does not have the same error in conversion. Since the problem only occurs with a specific printer model and driver, this issue will not be addressed in the print functionality. Possibly, a future revision of the Ricoh driver can resolve the conversion issue, or reducing the resource consumption of the print by lowering the size or resolution prints the layout successfully.Solución alternativa
Installing the PostScript driver serves as a potential workaround, although the underlying cause remains unclear.
Pasos para reproducir
ID del error: BUG-000179775
Software:
- ArcGIS Pro
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