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Error

Unable to login to ArcGIS Pro using a numeric login created as an Esri account and added to an organization. The following error is returned, "ArcGIS Pro was not able to download license from the licensing portal".

Última publicación: March 30, 2017 ArcGIS Online
Número de ID del error BUG-000099323
EnviadoSeptember 14, 2016
Última modificaciónMay 31, 2023
Relacionado conArcGIS Online
Versión encontrada4.2
Version Fixed2.0
EstadoFixed

Solución alternativa

Do not create an Esri account with a numeric username.This issue seems to only occur when inviting existing users from an Esri account, which contains completely numeric usernames. Issue is not reproducible when a numeric username is created upon invitation to ArcGIS Online organization (i.e. "Send invitations to pre-established usernames").

Pasos para reproducir

ID del error: BUG-000099323

Software:

  • ArcGIS Online

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