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Error

Unable to log in to a map with the World Traffic Service layer embedded within when using an iPhone.

Última publicación: January 11, 2021 ArcGIS Online
Número de ID del error BUG-000131772
EnviadoJune 23, 2020
Última modificaciónAugust 12, 2025
Relacionado conArcGIS Online
Versión encontradaN/A
Sistema operativoApple iOS
Versión de sistema operativoN/A
EstadoAs Designed

Información adicional

The traffic map service is an Esri-owned service item, and its sharing setting cannot be changed. When a web map that includes the traffic map service is shared with the public, the underlying item (traffic map service) cannot be shared and still requires credentials to access. To make this work, create a proxy item for the traffic service and embed the credentials to access the service. Follow these steps: 1. Log in to ArcGIS Online. 2. Go to the Content page. 3. Click New item > URL, and provide the World Traffic Service URL: https://traffic.arcgis.com/arcgis/rest/services/World/Traffic/MapServer 4. Toggle on 'Store credentials with service item', then click Next. 5. Enter the ArcGIS Online credentials. 6. Update the title, tags, summary and so forth, then click Save. 7. Share the item with everyone. 8. Copy the URL for the new item and use the URL to access the traffic map service. 9. Add the URL to a web map, save the map, and share it with everyone. The web map should display the traffic map without prompting for credentials. 10. When embedding this web map in an app, it won't prompt for credentials.

Solución alternativa

Removing the layer allows the iPhone to open the map with the other layers.

Pasos para reproducir

ID del error: BUG-000131772

Software:

  • ArcGIS Online

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