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Error

Unable to download a dataset when accessing an ArcGIS Enterprise Site as an anonymous user or a user with a Viewer role.

Última publicación: May 18, 2022 Portal for ArcGIS
Número de ID del error BUG-000147886
EnviadoMarch 24, 2022
Última modificaciónSeptember 17, 2025
Relacionado conPortal for ArcGIS
Versión encontrada10.9.1
Sistema operativoWindows OS
Versión de sistema operativo10.0 64 Bit
EstadoKnown Limit

Información adicional

This is a known limitation based on the role configurations within Portal for ArcGIS. At this time, users need export capabilities to download content. To use this functionality, submit an enhancement request to the ArcGIS Enterprise team. A workaround can be accomplished by having a creator user first export content, such as a shapefile, and then make that export public. Then viewer users can access the public exported formats.

Solución alternativa

  1. Download the dataset as a Creator or GIS Professional, e.g. as a file geodatabase.
  2. Share the file geodatabase with everyone and with the Site group.
  3. The Viewer or anonymous user must go to the Site, go to Data, and download the file geodatabase from there.

Pasos para reproducir

ID del error: BUG-000147886

Software:

  • Portal for ArcGIS

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