Error
Turning off the Cellular Data option in the ArcGIS Field Maps app is not working as expected.
| Número de ID del error | BUG-000164200 |
|---|---|
| Enviado | January 9, 2024 |
| Última modificación | September 26, 2025 |
| Relacionado con | ArcGIS Online |
| Versión encontrada | June 2023 |
| Sistema operativo | N/A |
| Versión de sistema operativo | N/A |
| Estado | As Designed |
Información adicional
The ArcGIS Field Maps documentation states that the Cellular Data option in the ArcGIS Field Maps setting refers to the use of cellular data to download, sync, and update offline maps and offline map areas. This setting does not disable the use of cellular data for creating or updating records on an online map or other uses of cellular data in ArcGIS Field Maps. In order to block the use of cellular data in the ArcGIS Field Maps app entirely, disable the use of cellular data through the mobile device's settings. Refer to the following ArcGIS Field Maps documentation: https://doc.arcgis.com/en/field-maps/android/use-maps/download-maps.htm#:~:text=for%20download.-,Tip,-%3ASolución alternativa
In IOS:
- Go to mobile settings.
- Open the Cellular Data option.
- Scroll down to Cellular Data Apps. The list of all the mobile apps appears.
- Turn off the cellular data for the ArcGIS Field Maps app.
In Android:
- Go to mobile settings.
- Open Connection > Data Usage > Allowed Networks for Apps.
- Set the ArcGIS Field Maps app to use Wi-Fi only.
Pasos para reproducir
ID del error: BUG-000164200
Software:
- ArcGIS Online
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