Error
Tile packages sideloaded as a basemap in the ArcGIS Field Maps mobile app disappear after a certain level of zooming.
| Número de ID del error | BUG-000149590 |
|---|---|
| Enviado | May 27, 2022 |
| Última modificación | September 26, 2025 |
| Relacionado con | ArcGIS Field Maps |
| Versión encontrada | 21.4 |
| Sistema operativo | Android |
| Versión de sistema operativo | 11.x |
| Estado | As Designed |
Información adicional
This is expected behavior due to a change made with the ArcGIS Field Maps 21.4 release. For more information on this change, refer to this article fhttps://support.esri.com/en/Technical-Article/000027738. If the basemap have a maxScale value other than zero, the basemap disappears when zoomed beyond that scale. The article above provides a set of steps to edit the web map JavaScript Object Notation (JSON) to include a `maxScale:0` property with the basemap layer. However, when working with sideloaded basemaps and switching to them on the map, set a maxScale value of zero to the tile package or cache up to the desired scale to allow the basemap to remain visible.Pasos para reproducir
ID del error: BUG-000149590
Software:
- ArcGIS Field Maps
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