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Error

The webmap view counts from the Groups tab in ArcGIS Online do not update with the webmaps' item description view counts. This causes the Map Gallery Template to be inaccurate when displaying the view counts.

Última publicación: July 12, 2018 ArcGIS Online
Número de ID del error BUG-000112478
EnviadoMarch 16, 2018
Última modificaciónJune 5, 2024
Relacionado conArcGIS Online
Versión encontradaN/A
Sistema operativoWindows OS
Versión de sistema operativo10.0 64 Bit
EstadoKnown Limit

Información adicional

The following article outlines the differences between the two values: https://support.esri.com/en/technical-article/000012444

Solución alternativa

To show the updated view count in the Map Gallery Template and the Groups page, the user must change the sharing settings of each webmap.The user must select a webmap from the group they are working with, open up the item description page, and click the Share button on the right. Then, uncheck all the options and click OK. Next, click the Share button again and share the webmap with everyone (including the group) and click OK.The user can now refresh the Map Gallery Template page in the browser, and the view count is updated. The view count in the Group page will also be updated for that particular webmap. In order for all webmaps to be updated, the user must follow the same steps for the other webmaps as well.

Pasos para reproducir

ID del error: BUG-000112478

Software:

  • ArcGIS Online

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