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Error

The title of a layer does not initially display in a pop-up on the web map.

Portal for ArcGIS
Número de ID del error BUG-000156856
EnviadoMarch 21, 2023
Última modificaciónMay 26, 2025
Relacionado conPortal for ArcGIS
Versión encontrada10.8.1
Sistema operativoWindows OS
Versión de sistema operativo10.0 64 Bit
EstadoKnown Limit

Información adicional

This issue is logged against the Map Viewer Classic (3.x JS SDK) which is now deprecated (Refer this knowledge base: https://support.esri.com/en-us/knowledge-base/deprecation-map-viewer-classic-deprecation-000030662 for more information). The issue is not reproducible in ArcGIS Enterprise Map Viewer (4.x JS SDK). It is recommended for users to use the Map Viewer for all their workflows.

Solución alternativa

  1. In the Contents pane, click the More Options button beside the layer name.
  2. Select Configure Pop-up.
  3. Uncheck the Show Pop-ups option and click Ok.
  4. Click the More Options button next to the layer name once more.
  5. Select Configure Pop-up. Ensure that Show Pop-ups is already checked.

The layer name as well as the display field name are now present in the 'Pop-up Title' field.

Pasos para reproducir

ID del error: BUG-000156856

Software:

  • Portal for ArcGIS

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