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Error

The Save button is unavailable in ArcGIS Web AppBuilder after editing the web app.

Última publicación: August 15, 2022 ArcGIS Online
Número de ID del error BUG-000147663
EnviadoMarch 16, 2022
Última modificaciónJune 5, 2024
Relacionado conArcGIS Online
Versión encontrada9.4
Sistema operativoWindows OS
Versión de sistema operativo10.0
EstadoKnown Limit

Información adicional

The issue is a known limitation of ArcGIS Web AppBuilder because simultaneous editing of an app is not supported. Refer to https://support.esri.com/en/Technical-Article/000023192 for the workarounds.

Solución alternativa

Reload the web app

  • Resize the browser window. This enables the Save button to save edits made to the web app. (This resolves the issue in most cases.)
  • In the web app page, select another theme and click Save. Relaunch the web app.
  • Load the web app in a different browser. Make the required edits and click Save.

Limit access to the web app to one user at a time

  • Ensure no other users are editing the web app simultaneously when the web app is a shared resource.

Check and replace the JSON of the web app

  • Replace the JSON of the web app using ArcGIS Online Assistant for a new configuration of the web app. (Note: ArcGIS Online Assistant is outside of Esri's Scope of Support.)

Recreate the Web App

Refer to Problem: Unable to save edits in Web AppBuilder for ArcGIS article for more information on the issue.

Pasos para reproducir

ID del error: BUG-000147663

Software:

  • ArcGIS Online

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