The output map image layer of a geoprocessing service is blank and does not contain any layers when the geoprocessing service has been published to a multi-machine ArcGIS Server site.

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Solución alternativa

Manually changing the folder path included in the 'workspaceConnectionString' key to the shared ArcGIS jobs directory immediately resolves the issue and makes the output feature classes available within the output map image layer.

1. After finishing the geoprocessing job, navigate to the corresponding job directory. As it is a multi-node setup, the job directory is likely to be referenced as a shared UNC network path.
2. Find the 'Results.msd' file, rename its extension from '.msd' to '.zip' to become able to view its contents.
3. Navigate to sub-folder 'internal_map', which contains a JSON file with result description.
4. Within this JSON file, locate the key named 'workspaceConnectionString'. If this points to an absolute directory path (local temporary folder within ArcGIS Server Account profile), manually edit the directory path to a UNC path of the shared ArcGIS jobs directory.

Pasos para reproducir