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Error

The Origin-Destination (OD) cost matrix layer produces different travel times for the same two points using the ArcGIS Business Analyst 2024 network dataset.

ArcGIS Pro
Número de ID del error BUG-000171803
EnviadoOctober 28, 2024
Última modificaciónJune 23, 2025
Relacionado conArcGIS Pro
Versión encontrada3.3.2
Sistema operativoWindows OS
Versión de sistema operativo10.0 64 Bit
EstadoAs Designed

Información adicional

This behavior is a function of Network Analyst and is as designed. By default, Network Analyst is set to use the network dataset hierarchy during solves. This is a heuristic method of solving shortest paths where we get on higher-level roads and stay on them. When you add more origins/destinations, we may find a better path as more of the network is searched. So a workaround is to turn off the hierarchy for the OD layer and solve both again. It should now give you the same results, as now it will use the exact shortest path algorithm. You can turn off (uncheck) the "Use Hierarchy" option using the launcher button on the "Travel Settings" section of the "OD Cost Matrix Layer" ribbon and then bring up the advanced options.

Solución alternativa

Solve the layer without specifying the 'Date and Time' section.

Pasos para reproducir

ID del error: BUG-000171803

Software:

  • ArcGIS Pro

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