laptop and a wrench

Error

The Get Services button in the Add Image Server Connection tool is disabled if the WMTS Tiles Misalignment patch is installed after installing the Raster Type Cumulative (RTC) patch for ArcGIS 10.3.1 for Desktop.

Última publicación: April 20, 2016 ArcGIS for Desktop
Número de ID del error BUG-000095859
EnviadoApril 19, 2016
Última modificaciónJune 5, 2024
Relacionado conArcGIS for Desktop
Versión encontrada10.3.1
EstadoWill Not Be Addressed

Información adicional

We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support. Note that ArcGIS 10.8.2 is the current release of ArcGIS Desktop and will enter Mature Support in March 2024 (https://support.esri.com/en-us/products/arcmap/life-cycle). There are no plans to release an ArcGIS Desktop 10.9, and we recommend that you migrate to ArcGIS Pro. See Migrate from ArcMap to ArcGIS Pro (https://www.esri.com/en-us/arcgis/products/arcgis-pro/resources/migrate) for more information.

Solución alternativa

The ArcGIS 10.3.1 for Desktop WMTS Tiles Misalignment Patch must be installed before installing the ArcGIS 10.3.1 for Desktop Raster Type Cumulative Patch for the Get Services button to not be disabled. Uninstall and reinstall the ArcGIS 10.3.1 for Desktop Raster Type Cumulative Patch if the ArcGIS 10.3.1 for Desktop WMTS Tiles Misalignment Patch is installed after the ArcGIS 10.3.1 for Desktop Raster Type Cumulative Patch.

Pasos para reproducir

ID del error: BUG-000095859

Software:

  • ArcGIS for Desktop

Recibir notificaciones cuando cambie el estado de un error

Descargar la aplicación de soporte de Esri

Descubrir más sobre este tema

Obtener ayuda de expertos en ArcGIS

Contactar con el soporte técnico

Descargar la aplicación de soporte de Esri

Ir a opciones de descarga