Error
The following error message, "Error Creating Report; please try again later." is returned on the Status page in ArcGIS Online when an organization contains a very large amount of content.
| Número de ID del error | BUG-000143898 |
|---|---|
| Enviado | October 21, 2021 |
| Última modificación | September 10, 2024 |
| Relacionado con | ArcGIS Online |
| Versión encontrada | 9.3 |
| Sistema operativo | N/A |
| Versión de sistema operativo | N/A |
| Estado | Known Limit |
Información adicional
The status page is responding as designed. The web browser client request is timing out due to the processing required to fulfill the request. As a result, an error message is displayed on the screen indicating to attempt the request later. It is possible, at a different time where the backend system may successfully fulfill the request within the time allowed and a report is displayed. For organizations with large amounts of usage data, it is recommended when using the interactive website to create usage reports which are shorter in duration. For longer-term and summary reports, it is best for organization administrators to use the report creation feature and generate a new item in the portal for use later in generating custom reports.Solución alternativa
Use reports instead. The call to/itemStatus has more time to complete than the call to/usage. It can also grab information from Postman for a shorter period of time (a few hours vs. one day) using the epoch time parameter.
Pasos para reproducir
ID del error: BUG-000143898
Software:
- ArcGIS Online
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