Error
The error message "You don't have permissions to view this item. Try using a different ArcGIS account." is returned in the Viewer tab of ArcGIS for Teams when using a Portal for ArcGIS connection with Integrated Windows Authentication (IWA) single sign-on authentication.
| Número de ID del error | BUG-000167790 |
|---|---|
| Enviado | May 24, 2024 |
| Última modificación | August 20, 2025 |
| Relacionado con | ArcGIS for Teams |
| Versión encontrada | N/A |
| Sistema operativo | N/A |
| Versión de sistema operativo | N/A |
| Estado | In Product Plan |
Información adicional
This may be due to the specific items that are opened or the other settings enabled in the org (Online or Enterprise) though with the latest release there were some changes made to Single Sign On (SSO) and could be resolved. Verify if the latest updates amends the issue and if not some details on the items and settings could help us pin point the issue.Solución alternativa
Verify with the latest release to ArcGIS for Teams v2024.2.
Pasos para reproducir
ID del error: BUG-000167790
Software:
- ArcGIS for Teams
Recibir notificaciones cuando cambie el estado de un error
Descubrir más sobre este tema
Buscar información relacionada
Encontrar formación relacionada con este tema
Explorar ideas y aportar opiniones
Obtener ayuda de expertos en ArcGIS
Descargar la aplicación de soporte de Esri