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Error

The error message, "Could not access video“ is returned after successfully embedding a video in Esri Story Map Journal.

Última publicación: July 22, 2020 Portal for ArcGIS
Número de ID del error BUG-000132385
EnviadoJuly 21, 2020
Última modificaciónJune 5, 2024
Relacionado conPortal for ArcGIS
Versión encontrada10.8
Sistema operativoWindows OS
Versión de sistema operativo2016 64 Bit
EstadoWill Not Be Addressed

Información adicional

Esri focuses its development efforts on the current generation of the ArcGIS StoryMaps products and has previously announced that the classic storytelling templates, which are currently in extended support, will be moved to mature support in October 2023. As a result of this direction, the development team no longer considers enhancements to the classic templates and only considers critical-priority bug fixes. This issue is either an enhancement or a bug that is not classified as critical, so the development team does not plan to address it in the classic Esri Story Maps templates. ArcGIS StoryMaps is developed with modern technology and design patterns and the benefit of years of feedback received from the storytelling community about Esri’s classic storytelling templates. Although some issues and enhancements are never implemented in the classic templates, many of these are incorporated into ArcGIS StoryMaps or are being considered for future updates to ArcGIS StoryMaps. For more information on the classic Esri Story Maps template transition plan, refer to the ArcGIS Blog: https://www.esri.com/arcgis-blog/?s=#&tag=classic-esri-story-maps-transition.

Solución alternativa

  1. Open the video from Youtube, click the Share option, and click Embed.
  2. Copy the HTML code, <iframe width="560" height="315" src="https://www.youtube.com/embed/dQw4w9WgXcQ" frameborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe>.
  3. Create a new application using the Esri Story Map Journal template.
  4. On the web page, paste the HTML code in the Embed Code section.
  5. Click Configure.

Pasos para reproducir

ID del error: BUG-000132385

Software:

  • Portal for ArcGIS

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