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Error

The Embed and Survey widgets fail to trigger webhooks in ArcGIS Experience Builder.

ArcGIS Online
Número de ID del error BUG-000172046
EnviadoNovember 5, 2024
Última modificaciónAugust 20, 2025
Relacionado conArcGIS Online
Versión encontradaJune 2024
Sistema operativoWindows OS
Versión de sistema operativo11.0 64 bit
EstadoAs Designed

Información adicional

Compared to setting the webhook via the survey perspective (refer to this documentation https://doc.arcgis.com/en/survey123/browser/create-surveys/webhooks.htm#GUID-38D2604E-A428-4754-B0E7-A02B8DF9ECD0 for more information, where the webhook is registered in the survey item, making the survey aware of the webhook), the webhook described in this issue is configured on the hosted feature service. As a result: - The survey itself, or the Survey widget, cannot detect the presence of the webhook. - The hosted feature service triggers the webhook, leaving the Survey widget or the survey in the Embed widget unable to interact with it. Additionally, - A survey published on the Survey123 website uses a _form feature service view, rather than the source feature service, to submit data. This ensures data security. Refer to https://support.esri.com/en-us/knowledge-base/faq-what-are-the-fieldworker-and-stakeholder-hosted-vie-000019065 for more information. - In the workflow described in BUG-000172046, the webhook was configured on the source feature service instead of the _form view. As a result, when a record is submitted via the _form view, no webhook is triggered. To fix this issue: 1. Enable the ChangeTracking capability on the _form view. 2. Configure the webhook on the _form view. After completing these steps, the Embed widget and Survey widget in the ArcGIS Experience Builder app will be able to send the webhook as expected.

Pasos para reproducir

ID del error: BUG-000172046

Software:

  • ArcGIS Online

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