laptop and a wrench

Error

The Configure Google Workspace SAML IDP documentation does not describe how to add an attribute to carry email addresses over into ArcGIS Online.

Última publicación: March 29, 2022 ArcGIS Online
Número de ID del error BUG-000147681
EnviadoMarch 16, 2022
Última modificaciónDecember 17, 2024
Relacionado conArcGIS Online
Versión encontrada9.4
Sistema operativoWindows OS
Versión de sistema operativo10.0
EstadoWill Not Be Addressed

Información adicional

The development team has considered the issue or request and concluded it will not be addressed in the current release cycle. If this is still a concern, contact Esri Support Services.

Solución alternativa

The steps to add a custom attribute, fill out the attribute for the user, and then add the custom attribute to the SAML attribute mapping are outlined in the steps below:

Create a Custom Attribute: Google documentation.

  • Google Admin > Home > Users panel, Manage > More Options > Manage Custom Attributes > Add Custom Attribute.
    • Category: Email.
    • Name: Email.
    • Type: Email.
    • No. of values: Single Value.

Fill out the Email attribute for the user.

  • Google Admin > Users > Select user > Expand User Information > Scroll to Email and edit this to include the desired email address.

Add a new attribute in the Attribute Mapping setting of the SAML IDP (same process as Steps 20-21 here).

  • Select the new Email attribute created above and save changes.

After these steps are complete, ensure the Update profiles on log in is enabled in the ArcGIS Online organization (Organization tab > Settings > Security > Log ins, configure SAML Login > Advanced Settings), and now the email address will be populated in the account settings once users log out and log in back.

Pasos para reproducir

ID del error: BUG-000147681

Software:

  • ArcGIS Online

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