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Error

The Category, 'Visible to the public' and Status columns in the Citizen Problem manager are not populating when using the Citizen Problem Reporter to submit results for a feature layer (hosted, view) is created after finishing Step 103 of this Esri documentation: 'Configuring Citizen Problem Reporter'.

Última publicación: October 6, 2022 ArcGIS Online
Número de ID del error BUG-000131247
EnviadoMay 29, 2020
Última modificaciónApril 27, 2023
Relacionado conArcGIS Online
Versión encontrada8.1
Plataforma del servidorWindows OS
Plataforma cliente10.0
EstadoWill Not Be Addressed

Información adicional

The Citizen Problem Reporter has been updated to version 2.0 and one of the enhancements was to simplify the process for updating problem categories and types. As a result, this process no longer causes this issue to occur.

Solución alternativa

Workflow to Perform Workaround:

  1. Perform Step 2 to Step 3 only after completing Step 1 to Step 4 in the Steps to Reproduce section.
  2. Open this Esri Documentation : Configuring Citizen Problem Reporter
  3. Navigate to Page 11 and follow the instructions #10 to #21.

As a result, the Citizen Problem Manager will populate the attributes in the Category, Visable to the public and Status columns when using the Citizen Problem Reporter to submit a report that stores data in a Web Map and Feature Layer (Hosted, View) that is not provided when originally deploying the Citizen Problem Reporter in ArcGIS Pro 2.5.1.

Pasos para reproducir

ID del error: BUG-000131247

Software:

  • ArcGIS Online

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