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Error

The ArcGIS Web Editor entitlement is unavailable through the ArcGIS Professional Basic user type in the Portal for ArcGIS version 11.3.

Portal for ArcGIS
Número de ID del error BUG-000170938
EnviadoSeptember 23, 2024
Última modificaciónJuly 18, 2025
Relacionado conPortal for ArcGIS
Versión encontrada11.3
Sistema operativoWindows Server
Versión de sistema operativo2022
EstadoNon-Reproducible

Información adicional

There was recently an error within the licenses generated in My Esri, for ArcGIS Enterprise 11.3 access to ArcGIS Web Editor. If access to ArcGIS Web Editor is needed, this impacts the user. The details are provided below. If access to ArcGIS Web Editor is not needed, no action is required. Problem summary: When ArcGIS Enterprise 11.3 licenses were provisioned from My Esri, the Creator user type and GIS Professional Basic user type were not properly provisioned for the ArcGIS Web Editor application. The GIS Professional Basic user type did not include access to Web Editor, but it should have. The Creator user type did include access to Web Editor, but it should not have. Problem resolution: This has been corrected in My Esri, within the license generation process (9/24/24). Organizations need to re-generate and apply a new license file for this to be corrected.

Solución alternativa

For the GIS Professional Basic user type, there is no workaround.

Pasos para reproducir

ID del error: BUG-000170938

Software:

  • Portal for ArcGIS

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