Error
The ArcGIS Survey123 field app on Samsung Galaxy Tab Active2 running Android 9 is unable to pair with Trimble R1.
| Número de ID del error | BUG-000138439 |
|---|---|
| Enviado | March 24, 2021 |
| Última modificación | January 29, 2025 |
| Relacionado con | ArcGIS Survey123 |
| Versión encontrada | 3.12 |
| Sistema operativo | Android |
| Versión de sistema operativo | 9.x |
| Estado | Non-Reproducible |
Información adicional
This issue was not reproducible in-house and will not be addressed at this time. If the issue persists, contact Esri Support Services.Solución alternativa
Ensure the GNSS receiver is on the latest firmware and NMEA strings are enabled on the receiver. Ensure GNSS Direct does not have a connection to the device preventing ArcGIS Survey123 from establishing a connection. Refer to the website for the latest R1 firmware, https://www.trimble.com/globalTRL.aspx?nav=Collection-109385.
To enable NMEA strings:
- Open the GNSS Status app.
- Connect to the receiver in the app.
- Select the menu and select NMEA.
- Move all NMEA strings to Selected and save the settings.
- Remove the connection to the receiver from GNSS Direct and connect in ArcGIS Survey123.
Pasos para reproducir
ID del error: BUG-000138439
Software:
- ArcGIS Survey123
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