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Error

The ArcGIS Survey123 field app no longer works after updating the iPad (7th generation) to iOS 18.

ArcGIS Survey123
Número de ID del error BUG-000171077
EnviadoSeptember 27, 2024
Última modificaciónOctober 31, 2025
Relacionado conArcGIS Survey123
Versión encontrada3.20
Sistema operativoApple iPadOS
Versión de sistema operativoN/A
EstadoKnown Limit

Información adicional

The Esri development team has actively investigated potential solutions to this issue. Unfortunately, a fix is not currently available. This incompatibility arises from discrepancies in the framework utilized to develop the current versions of these applications and the display pipeline of the iPad 7th generation's processor. The development team is currently working on a new generation of the ArcGIS Survey123 and ArcGIS QuickCapture mobile apps for iOS, Android, and Windows. These upcoming versions ensure the app is compatible with the latest devices and operating systems, providing a seamless experience for all users. Refer to https://support.esri.com/en-us/knowledge-base/compatibility-issues-with-arcgis-survey123-and-arcgis-q-000036331 and https://www.esri.com/arcgis-blog/products/survey123/announcements/announcing-the-next-generation-of-arcgis-survey123 for more information.

Pasos para reproducir

ID del error: BUG-000171077

Software:

  • ArcGIS Survey123

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