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Error

The ArcGIS QuickCapture field app (1.20.22) no longer works after updating an iPad 7th generation to iOS 18 and 18.0.1.

ArcGIS QuickCapture
Número de ID del error BUG-000171428
EnviadoOctober 11, 2024
Última modificaciónJune 25, 2025
Relacionado conArcGIS QuickCapture
Versión encontradaN/A
Sistema operativoApple iPadOS
Versión de sistema operativoN/A
EstadoKnown Limit

Información adicional

The Esri development team has actively investigated potential solutions to this issue. Unfortunately, a fix is not currently available. This incompatibility arises from discrepancies in the framework utilized to develop the current versions of these applications and the display pipeline of the iPad 7th generation's processor. The development team is currently working on a new generation of the ArcGIS Survey123 and ArcGIS QuickCapture mobile apps for iOS, Android, and Windows. These upcoming versions ensure the app is compatible with the latest devices and operating systems, providing a seamless experience for all users. Refer to https://support.esri.com/en-us/knowledge-base/compatibility-issues-with-arcgis-survey123-and-arcgis-q-000036331 and https://www.esri.com/arcgis-blog/products/survey123/announcements/announcing-the-next-generation-of-arcgis-survey123 for more information.

Pasos para reproducir

ID del error: BUG-000171428

Software:

  • ArcGIS QuickCapture

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