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Error

Story Map Tours created from a web map containing a hosted feature service published from a CSV file are recognized as originating from an older version and fail to open with the error, "Sorry, Map Tour loading failed."

Última publicación: October 27, 2016 ArcGIS Online
Número de ID del error BUG-000099458
EnviadoSeptember 20, 2016
Última modificaciónJune 11, 2020
Relacionado conArcGIS Online
Versión encontrada4.3
Plataforma del servidorWindows
Plataforma cliente7.0 64 Bit
EstadoWill Not Be Addressed

Información adicional

Changes to the JSAPI require that a feature services used to define the tour have Attachments enabled when used in Story Map Tour. The documentation will be updated to reflect this new requirement. http://storymaps.arcgis.com/en/faq/ Note: If you author a feature service to define a Map Tour, you need to enable attachments in that feature service even though you won't be using attachments for your images.

Solución alternativa

Create the story map from scratch from the Map Tour Builder (<a href="https://www.arcgis.com/apps/MapTour/index.html?fromScratch" target="_blank">https://www.arcgis.com/apps/MapTour/index.html?fromScratch</a>), and import the CSV file directly.For existing applications that suddenly stop working, re-create the application using the Map Tour Builder, and use ArcGIS Online Assistant to copy the JSON notation in the data section of the new working app, and paste it to the JSON data section of the non-working app.

Pasos para reproducir

ID del error: BUG-000099458

Software:

  • ArcGIS Online

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