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Error

Story Map Tour applications created from a web map containing only a non-Web Mercator basemap display a blank basemap in builder mode if the 'Start a new Tour' option is selected.

Última publicación: December 20, 2016 ArcGIS Online
Número de ID del error BUG-000100916
EnviadoNovember 18, 2016
Última modificaciónJune 5, 2024
Relacionado conArcGIS Online
Versión encontradaN/A
Sistema operativoWindows OS
Versión de sistema operativo10.0
EstadoWill Not Be Addressed

Información adicional

The Story Map Tour experience will be redeveloped from scratch in 2017. As a result, only high-priority issues are addressed in the existing Map Tour app. Since only a very small number of authors seek to create stories with non-Web Mercator maps, and there is a workaround for this issue, it does not qualify as high priority. Support for non-Web Mercator basemaps will be considered in the development of the new Map Tour app.

Solución alternativa

Create the Map Tour application with a basemap in the Web Mercator projection, and change the basemap to another projection while in the Map Tour builder. Note that the workaround may result in BUG-000100836, with the following description: "In Story Map Tour, when changing to a basemap with a different projection in the Map Tour Builder the new basemap does not automatically appear." The workaround is to save the story map, and then refresh the browser.

Pasos para reproducir

ID del error: BUG-000100916

Software:

  • ArcGIS Online

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