Error
Some service instances do not start after restoring ArcGIS Server from a backup on Amazon Web Services (AWS) when a cloud architecture has been used.
| Número de ID del error | BUG-000176727 |
|---|---|
| Enviado | May 23, 2025 |
| Última modificación | July 29, 2025 |
| Relacionado con | ArcGIS GIS Server |
| Versión encontrada | 11.3 |
| Sistema operativo | Windows Server |
| Versión de sistema operativo | N/A |
| Estado | In Product Plan |
Información adicional
When ArcGIS Server starts services, it makes connections to Amazon DynamoDB to get a service's configuration information. That requires ArcGIS Server to get an AWS token from the AWS Instance Metadata Service (IMDS). AWS has a fairly low limit (1024 packets per second) and that gets exceeded when lots of ArcGIS Server Object Container (ArcSOCs) (scores of them start all at once on a machine).Solución alternativa
This problem occurs when too many services start ArcSOCs at either machine reboots or backup and restores, usually when there are 10x more ArcSOCs than cores. This can be addressed by using shared instances over dedicated instances which is a best practice.
Pasos para reproducir
ID del error: BUG-000176727
Software:
- ArcGIS GIS Server
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