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Error

Saving reports from the ArcGIS Survey123 website to Portal for ArcGIS fails and returns the error message "CONT_0027: Item with the same filename already exists".

ArcGIS Survey123
Número de ID del error BUG-000180026
EnviadoOctober 8, 2025
Última modificaciónDecember 21, 2025
Relacionado conArcGIS Survey123
Versión encontrada3.23
Sistema operativoWindows OS
Versión de sistema operativo11.0 64 bit
Versión corregidaSurvey123 November 2025 Update
EstadoFixed

Información adicional

The root cause of this issue is that when generating a report from a survey in ArcGIS Enterprise, the server machine of ArcGIS Enterprise must download the generated report hosted in an Amazon Simple Storage Service (S3) bucket. If the network configuration prevents the ArcGIS Enterprise server from downloading files from the S3 bucket, report generation fails. To resolve this issue, ensure the ArcGIS Enterprise server deployment can access and download files from the following Amazon Simple Storage Service (S3) bucket: https://arcgis-prd-survey123-use1-reports.s3.us-east-1.amazonaws.com. The https://trust.arcgis.com/en/documents/REV_AGOL_Domain_Requirements.pdf document requires an update to include this URL. The original error message (“CONT_0027: Item with the same filename already exists”) was misleading and has been updated to reflect the failure described above.

Pasos para reproducir

ID del error: BUG-000180026

Software:

  • ArcGIS Survey123

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