Error
On ArcGIS Field Maps, if the file name of a photo taken is in multibyte character and is associated with a layer, the thumbnail of that image is not displayed on the map or application.
| Número de ID del error | BUG-000172776 |
|---|---|
| Enviado | December 3, 2024 |
| Última modificación | September 17, 2025 |
| Relacionado con | ArcGIS Experience Builder |
| Versión encontrada | 11.2 |
| Sistema operativo | Windows OS |
| Versión de sistema operativo | 11.0 64 bit |
| Versión corregida | 11.4 |
| Estado | Fixed |
Información adicional
Issue was resolved in ArcGIS Enterprise 11.4.Solución alternativa
- In ArcGIS Field Maps, when taking a picture, change the file name of the picture to alphanumeric characters and add the data.
- Reset the pop-up window in Map Viewer.
The workflow starts by opening the map in Map Viewer where the issue was reproduced. Click Pop-up, then click Options (icon: ...) on the right side of the settings, such as attachments. Next, click Delete, disable Enable Pop-up, and then reconfigure the pop-ups again.
Pasos para reproducir
ID del error: BUG-000172776
Software:
- ArcGIS Experience Builder
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