| Número de ID del error |
BUG-000136054 |
| Enviado | December 10, 2020 |
| Última modificación | June 5, 2024 |
| Relacionado con | ArcGIS Collector |
| Versión encontrada | N/A |
| Sistema operativo | Apple iOS |
| Versión de sistema operativo | 14.0x |
| Estado | Will Not Be Addressed
El equipo de desarrollo ha considerado el problema o la solicitud y ha llegado a la conclusión de que no se va a solucionar. La sección Información adicional del problema puede contener más explicaciones.
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Información adicional
This is expected behavior when disabling the sync capability of a feature service after map areas have been generated for a web map. The existing map areas can no longer be downloaded and need to be recreated through the web map settings.
When disabling the sync capability, there is a warning message returned, "If you disable sync the existing copies can no longer upload or download any data changes." This applies to existing offline areas which have been downloaded prior as well as to the map areas themselves created for the web map.
Refer to the 'Manage map areas' section in the following link, https://doc.arcgis.com/en/arcgis-online/manage-data/take-maps-offline.htm#ESRI_SECTION1_8C6055E984D34AF4A25B989DDCAACF87.
Solución alternativa
Delete the offline map areas and create new ones.
Pasos para reproducir